Craig Lawton

An experienced and certified Engineer, Innovator, Program Manager and Philanthropist with extensive experience working in the construction, telecommunications, financial services, banking, government, NGO and media sectors. Masters in IT, Bachelor of Engineering (Hons), Bachelor of Science (Statistics and Psychology), Diploma in Project Management Key strengths include:  Excellent verbal, written, communication and negotiation skills  The ability to analyse a business and project from both a technical and non-technical perspective  Proven ability to lead a project from conception to the delivery

I am a Management Consultant in Strategy & Transformation with close to 17 years of advisory experience in Telecom, Technology, Govt & Regulatory, Financial Services (Banking, FinTech & Insurance), Education, Not for Profit, Manufacturing, Mining and Sports industries. • I have adept experience of leading large-scale Digital, Data & Customer Experience Transformations of value US$ 70-100+ million • I have successfully led complex, strategic and multi-geography Program Management initiatives of value US$ 1-2 billion • I possess multicultural competency and engagement experience across Australia, New Zealand, Singapore, HK, Philippines, India, EMEA and US • I have experience of working on new-age technology and business areas: Customer Experience Management, Digital, Multi-channel customer experience, Business Analytics and Social CRM • I have demonstrated prowess in high-value business development by means of delivery excellence and building trust-based relationships with C-level executives or stakeholders of marquee clients • I am a team leadership to drive business strategy execution, innovation, capability uplift and growth • I have regularly contributed to Thought leadership publications or point-of-views on contemporary industry topics.