Jayaraman (Jay) Thatchanamurthy
Customer Delight Delivered with the help of rich Performance Testing Experience & Collaboration skills gained over these years! SAFe Agilist with solid 17 years of IT experience with 16 years in Performance Testing ,Scripting and Performance Test Management and around 9 years of People, Perception,Stakeholder & Escalation Management experience. Experience in managing and leading multiple complex performance testing projects concurrently in an Enterprise environment.
An experienced and certified Engineer, Innovator, Program Manager and Philanthropist with extensive experience working in the construction, telecommunications, financial services, banking, government, NGO and media sectors. Masters in IT, Bachelor of Engineering (Hons), Bachelor of Science (Statistics and Psychology), Diploma in Project Management Key strengths include: Excellent verbal, written, communication and negotiation skills The ability to analyse a business and project from both a technical and non-technical perspective Proven ability to lead a project from conception to the delivery
I am a Management Consultant in Strategy & Transformation with close to 17 years of advisory experience in Telecom, Technology, Govt & Regulatory, Financial Services (Banking, FinTech & Insurance), Education, Not for Profit, Manufacturing, Mining and Sports industries. • I have adept experience of leading large-scale Digital, Data & Customer Experience Transformations of value US$ 70-100+ million • I have successfully led complex, strategic and multi-geography Program Management initiatives of value US$ 1-2 billion • I possess multicultural competency and engagement experience across Australia, New Zealand, Singapore, HK, Philippines, India, EMEA and US • I have experience of working on new-age technology and business areas: Customer Experience Management, Digital, Multi-channel customer experience, Business Analytics and Social CRM • I have demonstrated prowess in high-value business development by means of delivery excellence and building trust-based relationships with C-level executives or stakeholders of marquee clients • I am a team leadership to drive business strategy execution, innovation, capability uplift and growth • I have regularly contributed to Thought leadership publications or point-of-views on contemporary industry topics.
Agile Coach and Managing Director
IC Agile Certified Coach and Trainer. My delivery experience is considerable in mentoring, coaching and managing high performing project and development teams, running requirement and story elaboration workshops and preparing appropriate documentation. I have managed Kanban using physical cards and tools such as JIRA and Rally. My experience encompasses both in house and externally provided delivery models, including BPO and my accounting skills provide an excellent base to provide cost models and budget preparation. I am a speaker shepherd for Agile Australia and am an active participant in the YOW Software Development Conferences in Australia. I was a member of the Technical Tours sub committee for the Intelligent Transport Systems World Congress held in Australia in 2016. I specialise in coaching non software teams and Government organisations in the application of Agile values and practices to produce high performing teams. I have extensive Project Management ERP experience in the Oracle/PeopleSoft Payroll/Time Management arena. My qualifications include a Bachelor of Commerce and I am CPA (IT Specialist Designation) . I am certified in Agile Initiation, Agile Delivery, SAFe (Scaled Agile Framework for Enterprise) Leadership, SAFe Agilist and as a Certified Scrum Product Owner. In addition, I hold international accreditation as an IC Agile Coach and IC Agile Trainer. I also have and Prince 2 and PMBOK experience
Technology Team Manager
Highly Experienced Network Engineer and Engineering Manager who is also qualified/trained in Business Computing (Monash University). Worked initially for the State Electricity Commission of Victoria (SECV) from 1986 to March 1990 in High Voltage (HV) Terminal Station Design, HV System Protection, HV Plant Procurement, Systems Planning & Design, Computer Support then moved to Telstra Corporation in various roles: Principal Telecommunications Engineer, Remote Integrated Multiplexer (RIM) Release Manager, Senior Network Engineer, Serial Manager (Test Instruments & CAN Materials), Project Engineer, Technology Specialist, End-to-End ADSL Subject Matter Expert, End to End IP Integration Engineer, Systems Engineer, Transport Packet Optical Network Engineer, Systems Requirements Engineer, Test Manager, Technology Team Manager etc.